Customer Care & FAQs
At Rainbow Theory Clothing Co., we're proud to offer a wide selection of high-quality apparel, accessories, and art printed on demand by our trusted network of fulfillment print shops.
Our shop partners work overtime to produce t-shirts, hoodies, posters, and countless other items, ensuring that each order is fulfilled quickly and efficiently. Our partnership allows us to offer a wider range of styles, colors, and sizes, so you can find the perfect fit.
We work with the best print shops in the industry, who use state-of-the-art equipment and high-quality inks to produce vibrant, long-lasting prints. This means that your purchase will not only look great, but will stand up to everyday wear and tear.
Whether you're looking for a unique t-shirt for a special event or just a stylish addition to your wardrobe, we've got you covered. Our user-friendly website makes it easy to choose from our selection of pre-designed options.
We pride ourselves on offering top-notch customer service, from the moment you place your order to the moment your purchase arrives at your doorstep. Our fast turnaround times and affordable pricing make it easy to order one item or several.
Thank you for choosing Rainbow Theory Clothing Co., where quality and convenience come together!
Privacy & Safety
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
FAQs
What types of products do you offer?
Apparel:
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T-shirts (Regular and Crop)
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Hoodies (Regular and Crop)
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Tank Tops
Homewares:
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Drinkware (Pint Glasses, Tumblers, Coffee Mugs)
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Rugs
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Tapestries
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Pillows
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Wall Art (Posters and Canvases)
Accessories:
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Tote Bags
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Backpacks
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Weekender Bags
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Duffel Bags
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Fanny Packs (Belt Bag)
What printing method do you use?
We use a network of print shops in the contiguous United States to help fulfill print orders.
How do you ensure quality?
We request random samples of our designs to test the coloring, durability, and justification of the print.
Can I use my own designs, logos, or artwork?
Using your own designs would require ordering in bulk. Please contact us for an estimate.
Can I order in bulk?
Yes. Please contact us to receive an estimate.
How is shipping calculated?
Shipping in the contiguous United States is free. No minimum order amount necessary.*
*Bulk orders will be estimated with shipping fees.
What is the fulfillment process?
Most of our print partners process our regular print designs, that is, designs printed centered on the front or back of apparel, in 2-7 days.
AOP (All Over Print) designs can take between 3-9 days to process as each item is handprinted and handsewn.
Do you ship internationally?
We currently do not ship internationally but are looking for print partners abroad to fulfill a future need.
What is your return policy?
We do not accept returns; however, we offer reprints immediately and refunds within 14 days of purchase.
Payment Methods
• Credit / Debit Cards
• PAYPAL
• Offline Payments